Thank you for shopping at MiniPang.
We are committed to providing a smooth and reliable shipping experience for every order. Please review our shipping policy below for details on order processing, delivery timelines, and other important information.
Shipping Destination
Currently, MiniPang ships to the United States only.
All orders placed on minipangmall.com will be delivered to valid U.S. addresses.
Order Processing Time
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All orders are processed within 3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
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Estimated shipping time: 7–9 business days
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Total estimated delivery time: 10–12 business days (including processing time)
Delivery times are estimates and may vary depending on the destination, carrier performance, customs clearance, or external factors beyond our control.
Shipping Method & Carriers
We work with trusted international logistics partners and local carriers to ensure safe and efficient delivery.
The specific carrier used may vary depending on your location and order details.
Tracking Information
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A tracking number will be provided once your order has been shipped.
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Tracking information may take 24–72 hours to update after shipment.
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You can track your order using the link provided in your shipping confirmation email.
Shipping Fees
Shipping fees (if applicable) will be clearly displayed at checkout before payment is completed.
Any applicable shipping promotions or free shipping offers will also be reflected at checkout.
Incorrect or Incomplete Address
Please ensure that your shipping address is complete and accurate when placing your order.
MiniPang is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Delays & Exceptional Circumstances
While we strive to meet estimated delivery times, delays may occasionally occur due to:
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Weather conditions
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Customs inspections
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Carrier delays
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High order volumes during peak seasons
We appreciate your understanding in such situations and will do our best to assist you.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible.
We will work with the carrier to investigate and help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: support@minipangmall.com
Our customer support team will be happy to assist you.
